Tuesday, April 8, 2025
10:00 AM - 12:30 PM (AEST)
On24 (online)
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The regulatory landscape is rapidly evolving, market conditions remain uncertain, and risk management continues to be high on the agenda for ADIs. In this operating environment, resilience has become the defining trait for thriving businesses. ADIs must focus on transparency, take a proactive approach to change, and embrace innovation to remain competitive and build trust with stakeholders. Understanding how these challenges play out both on a domestic and global scale is essential, offering valuable learnings to help your business adapt and refine its strategy.

A strong understanding of key developments impacting ADIs, including managing fraud risk within the payments landscape, customer vulnerabilities and hardships, updates to internal audit standards, evolving payments requirements, and implementing the requirements of the AML tranche 2 regime is crucial. Balancing these demands while keeping customer outcomes front and centre is key to long-term success.

Join our ADI virtual conference for insights into the latest developments, and tools to adapt to these changes to set you up for success.

Agenda

Hear insights into the evolving regulatory landscapes, governance, ASIC’s enforcement actions, and APRA’s prudential standards to drive stability and improve customer protection.

Presenters: 

As Australia phases out legacy payment systems and moves to real-time payments, fraud and scam risks are increasing, particularly with limited chargeback protections for instant payments. This session will explore regulatory parallels between Australia and the UK, highlighting lessons from the UK’s Payment Systems Regulator, consumer protection challenges, and how different jurisdictions handle fraud, penalties, and enforcement. 

Presenters: 

  • Katherine Shamai, Partner – Risk Consulting 
  • Shuvo Banerjee, Managing Director – Retail Banking at Grant Thornton UK  
  • Paul Olukoya, Managing Director – Payments, Cyber and Data at Grant Thornton UK  

With the phase-out of legacy payment systems and the shift to real-time transactions, Australian businesses face new operational and compliance challenges. This session will cover the impact of this transition, operational risks, regulatory considerations, and the broader implications for financial institutions and businesses. We will also examine key industry developments, including verification measures, local clearance schemes, and the evolving role of payment infrastructure. 

Presenter:  

Internal audit is a critical part of an ADI’s risk framework, but the updated Internal Audit standards, effective January 2025, present an opportunity to reassess its role beyond complying with standards. This session explores how internal audit can provide strategic assurance, sharing insights to strengthen governance, support key objectives, and address risks such as cybersecurity and customer protection. 

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As customer needs evolve, businesses must enhance their hardship support measures. This session explores how organisations can better understand and respond to vulnerable customers, implementing effective strategies that align with regulatory expectations and deliver meaningful support.

Presenter:

Discover the impact of Australia's Anti-Money Laundering and Counter-Terrorist Financing tranche 2 reforms and changes required to manage risks effectively. This includes insights into developing internal policies, employee training, performance independent audits, and more.

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With increasing regulatory scrutiny, tax governance and compliance remain critical for ADIs. We'll explore key updates on GST and governance best practices, along with a look at R&D in the ADI sector and what the upcoming R&D review could mean for the industry. 

Presenters: 

Speakers

Claire Scott
Partner & National Head of Financial Services

Claire has 17 years of external audit, assurance & advisory experience for financial services clients including superannuation funds, investment managers, ADIs such as Credit Unions, Mutual Banks and foreign banks, mortgage funds and other financiers covering residential mortgage funds, personal lending, commercial lending, leasing and specialty finance.

Tari Makanda
Partner

Tari is an experienced financial services specialist who combines her technical skills with international experience, having worked in Zimbabwe, Cayman Islands and Sydney. Tari is committed to building strong relationships with her clients and takes a commercial and pragmatic approach to deliver an excellent service and high quality deliverables.

Dhun Karai
Partner

At Grant Thornton, Dhun leads the Payments and Financial Services Advisory practice drawing on deep local and global expertise from years of work with the leading banks, merchants, acquirers, government services, card schemes, technology/fintechs, regulators and investors.

Katherine Shamai
Partner

Katherine has over 24 years experience in providing financial crime, governance, compliance, risk and controls advisory, and investigative services to a range of clients including federal, state and local government agencies and departments, not-for-profits and NGOs, gaming, financial services, and ASX listed companies.

Jane Stanton
Partner

Jane has over 20 years of financial services industry experience having worked in a variety of senior risk management, internal audit and finance roles for APRA regulated and listed entities.

Isabella Quant
Director

Isabella brings extensive experience in the financial services industry, specialising in developing and reviewing risk management frameworks, leading internal audit programs, and delivering risk consulting engagements to enhance risk and control environments.

Alan Connor
Director

Alan has over 15 years of experience working in the UK, USA and Australia across a wide variety of industries helping to empower businesses with the necessary tools to help them identify and manage these risks and meet regulatory expectations, using a “right-sized” tailored approach.

Cliff Chang
Partner

Cliff provides GST advice to taxpayers across a range of different industries, with specialist expertise in the financial services industry.

Rebecca Iwanuscha
Partner

Bec has a background in law and business and brings her unique perspective with over 13 years' of working closely with an extensive range of industries to assist and guide companies with accessing the Government’s Innovation programs.

Shuvo Banerjee
Managing Director – Retail Banking at Grant Thornton UK
Shuvo Banerjee Follow on LinkedIn

Shuvo leads the Retail Banking practice at Grant Thornton UK, overseeing internal audit for outsourced small and medium-sized banks. With deep expertise in IFRS 9 and model risk, he focuses on its link with credit risk to support financial oversight.

Paul Olukoya
Managing Director – Payments, Cyber and Data at Grant Thornton UK

Paul leads Grant Thornton UK’s Payments, Cyber, and Data team, specialising in banking and payments technology risk. He advises institutions on open banking, compliance, and transaction security while overseeing assurance programmes for multinational banks.